Frank Roux Louw
GENERAL MANAGER
ABOUT
I am amiable, energetic and professional. Managing large teams and managing a diverse business model excites me. Training staff and focusing on team members growth and personal skill development is a passion of mine. I've got hospitality and luxury service at my core. I can assure that the best business practices and financial acumen are at my forefront.
SKILLS & EXPERTISE
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Ability to develop and implement operational procedures
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Ability to influence the behaviours of others to achieve goals and get things done
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Able to build and capitalise on a wide network of contacts
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Can grow existing revenue streams and develop new ones
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Passionate about customer service
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Understanding of organisational structures
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Accustomed to working with senior management
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Able to communicate and present confidently, clearly and expressively
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A passion for excellence
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Ability to create new ideas for generating revenue and business opportunities
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Resilient when faced with setbacks
WORK EXPERIENCE
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2022 - Present
Grumeti Reserves General Manager
Singita / Grumeti Reserves Serengeti
Serengeti, Tanzania
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2017 - 2022
Hospitality General Manager
Singita Serengeti
Serengeti, Tanzania
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2013 - 2017
Executive Chef
Singita Serengeti
Serengeti, Tanzania
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2005 - 2013
Various Chef Positions
Singita Kruger National Park and Singita Serengeti
Africa
EDUCATION
2023
University of Cabridge
Leading Sustainability, High Impact Leadership
Get Smarter, Online
2020
University of Cape Town
Advanced Project Management Diploma
Get Smarter, Online
2005
Institute of Culinary Arts
Culinary Arts and Pastry Chef Diploma
Stellenbosch, South Africa
KEY ACHIEVEMENTS
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Co-wrote 'Our Food Journey' - Singita Cook Book
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Cum Laude Advanced Project Management Diploma
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Key Contributer - Singita Culinary Community School
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Top student ICA Class 2004
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Married with two beautiful children.